Many industries use questionnaires or surveys to measure and maintain their service levels, and to ensure that their products and services remain relevant. It sounds pretty easy but there is a real science to composing an effective questionnaire that will produce the information you are looking to find.
Electronic questionnaires range from simple emails to web survey systems. In general, electronic surveys are used because:
- More often completed and returned than print
- Eliminates need to transcribe written responses
- Reduces cost of administration
- Allows for accurate, ongoing, real time analysis
Signal Hill Solutions, Inc can help you design a questionnaire with integrity and reliability, while still allowing for flexibility as your company grows and changes
If you already have a questionnaire that you’ve been using, we can incorporate that into our secure platform and administer your own design for objectivity.
To protect your data, we use RAID-10, the best storage solution available. Each hard drive in our RAID-10 Array has a Meantime Between Failures (MTBF) of 1.2 Million Hours (137 years). It would take a catastrophic failure of 9 hard drives all at once, per server, for us to lose data. The odds are similar to being struck by lightning.
By offering continual server and network monitoring and management, we can prevent a calamity before it happens, saving downtime, frustration and possibly irreplaceable data.
If you are growing or looking to make some changes, we can provide consulting and quality equipment tailored to your specific needs.